Before you open your mouth. . .
Leadership is as much about what happens before you open your mouth as about what you say after. This post is about the before part. Continue reading »
May 2012
Are you hard of listening?
As a coach and consultant, I spend lots of time listening to people describe their situation, their problem, their frustration, etc. My clients expect me to listen and understand their challenges. In many respects, I am a “professional listener.”
Yet, there was a time where I was hard of listening. Coming from a boisterous Cuban culture, where people tend to speak over each other and finish each other’s sentences, listening did not come naturally to me. I had to learn and practice for a long time before it became a consistent part of who I am. Therefore, I know by experience that listening - wholehearted listening - is difficult. Continue reading »
One powerful secret for wiser decision making
Leaders like to think they are in charge of decision making. In reality, many times they are just reacting, instead of choosing. Better decision making requires you to open a space between action and reaction. A space in which you can focus. This is one secret that leaders tend to ignore at their peril. Continue reading »