Communcation

Communication tip for leaders: Create a safe place

safe place Most workplaces I visit acknowledge the need for open communication. In some, this is even part of their written values. Yet, in those same places I often hear people say that lack of open communication is one of the main problems they face. What is going on?

In my experience, there is one issue that is often overlooked. If you want to promote and facilitate open communication, you have to build a safe place. What does a safe place for communication feels like? Continue reading »

¿Quieres trabajo eficiente? Ten conversaciones prontas y cortas

Many leaders feel they don’t have time for explanations and discussions. The problem is that you need people who are clear about what needs to be achieved. You might have many technically competent people around you. But if they don’t have clarity about what they are doing, work will not be efficient. Continue reading »

Escucha más y habla menos

Listen more

Leading people is all about building relationships, and one of the most important elements of a relationship is effective communication. Communication doesn’t happen unless you learn to listen more and talk less. Here are seven tips for listening more. Continue reading »

Listen more and talk less!

Listen more

Leading people is all about building relationships, and one of the most important elements of a relationship is effective communication. Communication doesn’t happen unless you learn to listen more and talk less. Here are seven tips for listening more. Continue reading »

Short early conversations make for efficient work

Many leaders feel they don’t have time for explanations and discussions. The problem is that you need people who are clear about what needs to be achieved. You might have many technically competent people around you. But if they don’t have clarity about what they are doing, work will not be efficient. Continue reading »

Las palabras solas no bastan

Much of what I do revolves around words. In my work I facilitate conversations that produce better results by respecting words and using words in a positive way. And yet, words alone are not enough! Continue reading »

¿Te cuesta escuchar?

As a coach and consultant, I spend lots of time listening to people describe their situation, their problem, their frustration, etc. My clients expect me to listen and understand their challenges. In many respects, I am a “professional listener.”

Yet, there was a time where I was hard of listening. Coming from a boisterous Cuban culture, where people tend to speak over each other and finish each other’s sentences, listening did not come naturally to me. I had to learn and practice for a long time before it became a consistent part of who I am. Therefore, I know by experience that listening - wholehearted listening - is difficult. Continue reading »

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